Author Archives: arlene
Leadership Conversations…Destined for Success?
A recent infographic linking Emotional Intelligence (EI) to leadership success prompted me to reflect on what’s getting in way of leaders becoming more emotionally intelligent. My perspective is that much of the information provided around developing your EI is focused … Continue reading
Rise of the Zombie Organisation?
I’m not usually a fan of seasonal posts, so apologies to anyone else who shares my prejudice as I talk about zombie organisations in the run up to Halloween. I’ve had a few bad customer experiences recently and now I … Continue reading
It Really is Better to be a Giver
I recently came across an article that offers a new perspective on the impact of behaviour on organisational success: In the Company of Givers and Takers. The article’s author, Adam Grant, takes the view that an organisation’s success is determined by … Continue reading
Attitude Follows Behaviour
Don’t worry this isn’t going to be a cheesy blog on New Year resolutions and change. Instead, I’m going to reflect on how attitude change can sometimes sneak up on us without any conscious effort. I’m sure you’ve noticed … Continue reading
No Surprises?
Rosabeth Moss Kanter’s recent post Ten Reasons People Resist Change prompted me to reflect on how our desire to get it right before we share it can get in the way of successful change. She reminds us that “Leaders should … Continue reading
