Tag Archives: Ethics

Liberate your Forgiveness…and Transform Your Organisation

“Many organisations today are like gulags. People are anxious, there’s a lot of paranoia. [But] what should be remembered is that people who don’t make any mistakes don’t do anything. They’re too busy covering their backs. They’re not going to … Continue reading

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It’s now or never!

So much of the press coverage of our NHS is negative; over the last few weeks we’ve been told that having your operation at the end of the week increases the likelihood of dying, and we’ve also heard that being … Continue reading

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It Really is Better to be a Giver

I recently came across an article that offers a new perspective on the impact of behaviour on organisational success: In the Company of Givers and Takers. The article’s author, Adam Grant, takes the view that an organisation’s success is determined by … Continue reading

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Measurement that Matters

Some varied experiences as a customer prompted me to reflect on what makes some organisations feel human while others seem much more “Computer says no…” . Many factors will be influencing that: the economic  and industry environment, reward systems, leadership … Continue reading

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